Unlock the power of your ServiceNow platform through our unparalleled experience and expertise

We provide a range of offerings from preconfigured best-practice solutions, through to a solution that is tailored to your specific needs, based on a proven track record.


KeyMethod is our proven iterative implementation methodology that provides a practical balance between delivering on-time, on-budget outcomes, with the need to be flexible to meet evolving customer requirements.

Initiation

Initiation

This first phase enables our team to intimately understand business requirements for the initial implementation whilst defining a roadmap of future improvements aligned to business priorities.

Design & Build

Design & Build

The KeyMethod combination of methodologies and its iterative approach to designing and building functionalities will reduce time to value whilst enabling innovation and controlling risk.

Deploy & Support

Deploy & Support

Initial deployment is only the beginning of a journey of continuous service improvement. Our support and managed services enable customers to outsource the ongoing management of their solutions.

Our technology partners

We partner with industry leading technology providers to deliver modern solutions to solve today’s problems.

ServiceNow Logo

ServiceNow: Service Automation Platform

UXC Keystone introduced ServiceNow into the Australasian marketplace in 2007, and we are proud to be the only ServiceNow Master Partner in the region.

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BOMGAR Logo

Bomgar: Appliance-based remote support

With Bomgar, you can support customers on remote computers running Windows, Mac, Linux and a variety of mobile devices.

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Why work with us?

Neil McKinnon's photo

We are the only ServiceNow Master Partner in Asia Pacific and for the last two years our customers have been awarded the ‘ITSM Project of the Year’ by itSMF Australia.

Our team delivers extraordinary levels of service to our customers in order to maintain the high levels of customer satisfaction required to maintain our ServiceNow partner status. This in turn enables us to attract and maintain the very best (people) in the industry. Neil McKinnon
CEO at UXC Keystone
Neil McKinnon's photo

With more implementations, more trained consultants, and more years of experience, we are the largest and most trusted ServiceNow partner in Australasia.

We identified ServiceNow as a disruptive vendor back in 2007. During the subsequent years we have amassed a depth and breadth of capability on the ServiceNow platform that surpasses most in the industry. This hard fought experience is perhaps the greatest value we deliver to our customers. Neil McKinnon
CEO at UXC Keystone
Neil McKinnon's photo

Achieving extraordinary outcomes in Service Management requires more than just great technology, it takes a partnership with an organisation that can support you every step only your journey.

UXC Keystone customers enjoy a single point of contact for their ServiceNow environment. The breadth and depth of services that we offer, combined with our experience on the ServiceNow platform is unparalleled. Neil McKinnon
CEO at UXC Keystone
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