Keystone Management Solutions > Corporate

Leveraging Managed Web Services

A Better Way


Keystone Management Solutions is a systems integrator championing new and innovative software and solutions in IT Service Management.


“When both the Chairman and the CTO of Microsoft talk about a "sea change" in IT, you know it's serious. This is how Bill Gates and Ray Ozzie recently referred to On Demand. They clearly see it as a way of providing intuitive, compelling product and are scrambling to get an offering into the market ”
Charles Ramsey Member of the Board (Service-Now)

The adoption of ITIL and increasingly ISO/IEC20000, the international standard for IT Service Management, is now considered essential by many Australian ICT organisations in order for them to manage the cost and quality of IT services.


The market however remains characterised by lengthy process consulting engagements and expensive tool implementations that follow excessiveinvestment in ITIL training which together typically fail to deliver a return on investment.


Keystone offer innovative, practical solutions that enable organisations to accelerate their adoption of IT Service Management adding immediate value whilst providing the support mechanism to increase their maturity over time.


Featured Solutions


Service-now.com

 

Service-now.com is the pioneer of On Demand IT Service Management. Combining ITIL v3 guidelines with Web 2.0 technology, we offer Software as a Service that is thoroughly modern in its delivery, price, and value. Approachable and attractive, integrated and complete, designed for the Global 2,000. You've never seen IT management done like this before...

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Mirror 42 - IT Performance Management

 

Mirror42 is an On Demand service that allows organisations to define, measure and improve on IT management KPIs related to IT financials, IT Quality, SLAs and IT resources.

 

Mirror42’s role based dashboard portal allows organisations distribute KPI information to all stakeholders of IT.

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